UPDATE: After working with Get Satisfaction for a couple months, we’ve decided to combine our community and ticketed support together using Zen Desk. You can read more about that change in this recent blog post Support Changes at Sprout.

UPDATE: After working with Get Satisfaction for a couple months, we’ve decided to combine our community and ticketed support together using Zen Desk. You can read more about that change in this recent blog post Support Changes at Sprout.